The Pew Charitable Trusts

Officer, Communications (Consumer Finance)

3 months ago
Job ID
The Pew Charitable Trusts




The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life.


We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.


Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the public interests.


With offices in Philadelphia, Washington, DC, Brussels and London and staff in other regions of the United States as well as Australia, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.


The Communications department supports leaders at all levels of the institution to promote project and campaign efforts, inform key audiences and protect and advance the Pew brand. The department provides a comprehensive range of communications services for all programmatic and administrative units and Trusts-operated projects. Our in-house expertise includes: strategy and message development; editorial support; design and creative services; media event planning; digital and video production and social media. The department oversees all communications policies, guidelines and processes in order to manage the Pew brand, ensure production of the highest quality work and effectively steward Pew’s resources.

Position Overview:
This position, based in Pew’s Washington, DC office, reports to the director, communications and is a member of the Pew communications staff supporting the work of the consumer finance portfolio. He/she develops and implements communications strategies for projects to effectively communicate Pew’s work and messages. The officer works on Pew’s consumer banking project, which studies the accounts Americans rely on to manage their finances, and on the small-dollar loans project, which conducts extensive research on payday, auto title and similar loans.



Communications Strategy

  • Designs comprehensive communications strategies and campaigns that advance Pew’s research, analysis and other work, in collaboration with program staff; leads that strategy with the communications and project team.
  • Works with partner and coalition organizations as required to develop messages and materials to support project goals.
  • Develops key messaging.

Media Relations

  • Manages the creation, development and implementation of effective media strategies and campaigns that contribute to a well-defined media presence.
  • Generates positive media coverage in new and creative ways; manages overall reputation/image among relevant policy, research, business and advocacy communities.
  • Writes and edits communications materials personally, or in collaboration with Pew’s publications services desk, such as press releases, communications toolkits, pitch memos, editorial board memos, op-eds and letters to the editor.

Publications, Writing, Web & Multi-Media Communications

  • Writes and edits communications materials in collaboration with Pew’s editorial desk, such as newsletters, fact sheets, articles, policy briefs, brochures and other communications materials for public dissemination.
  • Working with digital team members, develops, writes and edits materials for the web and assists in developing and executing digital strategies that optimize usage of online tools.
  • Works in collaboration with multi-media and graphic design staff to develop materials to achieve project goals.


  • Ensures that internal and external audiences are kept apprised of project updates through newsletters, mailings and other vehicles for direct communications.
  • Develops and maintains an informed awareness of relevant topics to effectively carry out all of the activities listed above; participates in special projects.
  • Contributes to and participates in communications department tasks as assigned, as well as broader Pew-wide projects and/or committees as needed.



  • Bachelor's degree required; related graduate degree desirable.
  • At least eight years of direct experience in positions with communications responsibilities, with considerable experience as a media relations and strategic communications professional required. Experience in public policy or advocacy campaigns at the state or federal level required. State government, Capitol Hill or executive branch experience is a plus. 
  • Superior oral and written communications skills. Proven experience drafting media materials and other public documents including press releases, fact sheets, speeches and op-eds.
  • Ability to synthesize and summarize large amounts of information and to focus quickly on the essence of an issue, as well as to identify, understand and address different policy perspectives. Confident in presenting one's own ideas and diplomatically persuading others as appropriate.
  • Ability to work professionally and collegially within a creative, fast-paced culture that demands excellence and emphasizes teamwork.
  • Demonstrated time and project management skills, including an ability to meet multiple deadlines by maintaining a high level of organization. Ability to set priorities and identify resources.
  • Ability to work independently with limited supervision. Flexible and able to routinely juggle multiple competing priorities and work in teams of both support and senior staff to meet project goals.
  • Ability to understand the links between the communications department and legal affairs, philanthropic services and government relations. Demonstrated ability to incorporate the needs of others into work process and product and to manage relationships to produce high-level results.
  • Ability to build and leverage relationships within and external to Pew to assemble networks that facilitate positive outcomes.

Limited overnight travel for occasional meetings and conferences.

As this is a full-time position, we offer a competitive salary and complete benefit program, including: comprehensive, affordable health care through medical, dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to help you maintain a good balance.




The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.



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