The Pew Charitable Trusts

  • Senior Officer, Civil Justice Innovation Project

    Location US-DC-Washington
    Posted Date 4 months ago(12/8/2017 2:22 PM)
    Job ID
    Program-Government Performance-State & Local
    The Pew Charitable Trusts
  • Overview


    The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life.


    We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.


    Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the public interests.


    With offices in Philadelphia, Washington DC, Australia, Brussels and London, and with additional staff in other regions of the United States and around the globe, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.


    Project Description:
    The civil justice innovation project launches in 2018 as an initiative of The Pew Charitable Trusts. The project works to make the nation’s civil legal system more accessible and affordable to the public by implementing the most promising technologies and tools to assist self-represented litigants and improve state court efficiency.  The project provides technical assistance to courts to encourage the broad-scale adoption of these technologies and conducts evaluations to determine best practices.


    Specifically the project will:

    • Promote the adoption of online dispute resolution as an official judicial procedure in five states, through deployment statewide or in a major municipal subdivision of the state court system.
    • Support the successful implementation of statewide legal-assistance portals in two states that provide access via the internet to diagnostics of civil legal problems and referral to a variety of information and services to assist self-represented litigants.
    • Identify the next set of states to target for the adoption of statewide legal-assistance portals.
    • Produce evaluations of four online dispute-resolution systems and two legal-assistance portals that estimate the expected return on investment for and examine changes in affordability, access, and time to case resolution for these technologies compared to traditional processing.
    • Convene a prominent civil justice working group to produce recommendations regarding additional technologies and reforms that would improve access to justice.

    Position Overview:
    The senior officer position, based in Pew’s Washington, DC, office, will report to the project director. The senior officer will inform and influence public policy by leading the project’s efforts to expand access to the civil justice system and improve the efficiency of state court systems.  He or she will be responsible for developing, maintaining and advancing strategic relationships in states, working with external partners and supporting a working group of stakeholders to develop new strategies to further the goals of the project. The senior officer will work closely with all members of the project team as well as other Pew colleagues in communications, research, government relations and other areas. The position has a set time frame that could be extended based on the success of the program, funding sources, and board decisions on continued support.




    • Serve as a senior member of the project by representing Pew as the lead subject matter expert; overseeing the technical and legal accuracy of work related to implementation of new technologies.
    • Secure a significant public profile for the project. Ensure that communications and outreach are essential components of the project and are used to advance the project’s overall goals.  Respond to public inquiries about the work by representing the project publicly at conferences and official forums and responding to press inquiries regarding the project as a principal spokesperson.
    • Work with the director and other project staff to identify the most tractable project sites, and develop a cohesive and targeted strategic approach to securing support for the implementation of new technologies.
    • Identify key experts from the legal, advocacy and end user communities, develop and maintain relationships with them, in order to strategically position Pew to achieve policy objectives.
    • Collaborate with Pew colleagues and leadership in the program, philanthropic partnership, legal, communications, finance, and other departments to advance the goals of the project, shepherd initiatives through Pew’s internal approval processes, and ensure compliance with Pew policies.
    • Serve as a guide to other project staff, sharing legal expertise and professional judgment as needed to ensure the project’s portfolio meets the highest standards.




    • Bachelor’s degree required; advanced or law degree preferred.
    • A minimum of ten years of experience in public policy or nonprofit work in a field related to the project goals including legal aid or related advocacy efforts.
    • Experience convening groups of policymakers, researchers, and other professionals, and supporting their efforts to reach consensus and move toward a desired outcome.
    • Excellent listening skills. Ability to develop and manage productive relationships with consultants, donors, partners and others who contribute to the development of a project.
    • Strong and diplomatic interpersonal skills, demonstrating strong collaborative spirit and ability to make decisions.
    • Proven success in overseeing complex projects and achieving measurable results.  Demonstrated ability to meet deadlines and to develop and move projects forward with a high degree of independence and autonomy.
    • Excellent analytical and problem-solving skills.  Must be flexible, creative, and consistent and assume high accountability for all areas of responsibility.
    • Seasoned judgment. Ability to creatively solve problems, justify recommendations, and be responsive to colleagues and partners.
    • Superb oral and written communications skills.  Ability to articulate complex ideas, thoughts and concepts clearly and effectively.
    • Ability to thrive in a creative, fast-paced and highly professional corporate culture that emphasizes excellence, collegiality and teamwork.
    • Acute political awareness and non-partisan perspective and approach.



    Domestic travel will be required for this position.


    Compensation and Benefits
    We offer a competitive salary and complete benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.             



    The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.




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