The Pew Charitable Trusts

Senior Associate, Project Delivery

Location US-DC-Washington
Posted Date 3 weeks ago(2/1/2018 5:20 PM)
Job ID
Information Technology
The Pew Charitable Trusts


The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life.


We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.


Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the public interests.


With offices in Philadelphia, Washington DC, Australia, Brussels and London, and with additional staff in other regions of the United States and around the globe, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.


Information Technology (IT) at Pew takes a proactive approach toward the use of technology to increase the organization’s capacity for exceptionally high-quality strategic philanthropy. Pew recognizes the importance of technology, and supports related initiatives to advance the institution’s goals and achieve and maintain a leadership position in the philanthropic community. As a result, IT is in a mode of continuous improvement, applying leading-edge technology to the pursuit of the goals of the institution.


The IT department comprises highly competent, forward-thinking professionals who are responsible for the technology needs of all Pew staff, as well as for Pew’s subsidiaries in Philadelphia and Washington, D.C. IT is organized into distinct areas of responsibility, including strategic alignment of technology with the business, the evaluation and acquisition of software and hardware, implementation new systems, processes, and data repositories, support network infrastructure and datacenters, and maintain on premise and cloud applications.


Position Overview
The senior associate, Project Delivery, initiates, monitors, controls and closes out technology projects. This position works under the guidance of the director, Project Delivery, participating in all phases of the project lifecycle. It requires significant use of initiative and independent judgment in managing projects with stakeholders from Pew’s program and operations areas, as well as external consultants and third-party vendors.


The senior associate, Project Delivery, reports to the Director, Project Delivery.


  • Collaborates with relevant program units, operations units, and others in IT on requirements gathering and creation of user stories; contributes to planning, implementation, testing, and tracking of projects and their deliverables. Determines the scope of projects. Identifies resource requirements and budgetary needs.
  • Manages the project plan, including maintaining accurate timelines, milestones and dependencies. Supports project accountability and project team cohesiveness by establishing and conveying clear roles and responsibilities. Conducts effective project meetings, including soliciting discussion items, producing agendas, and managing meeting minutes, and related action items. Communicates assignments and expectations to project team members and tracks completion of project deliverables to ensure quality and integrity. Resolves project conflicts with assistance from the director and/or officers of Project Delivery (as necessary).
  • Observes project management lifecycle practices and proposes process improvements. Works within pre-established guidelines and pre-defined templates to perform the required tasks.
  • Identifies proactively project risks and problems requiring resolution and recommends strategies and tactics to mitigate. Provides options and analysis of their impact to stakeholders and builds consensus around the mitigation approach.
  • Provides reports and communicates status updates to senior management and key stakeholders. Plans and supports the change management and deployment of the IT project to the organization.
  • Reviews and edits project deliverables, analyzes / interprets project requirements and makes recommendations as appropriate.
  • Establishes a collaborative project team environment; incorporates an agility mindset and agile practices where appropriate.
  • Maintains necessary documentation in the project repository.
  • Other duties as assigned.


  • Bachelor’s degree in Computer Science or a related field.
  • 4+ years’ experience with relevant project management, demonstrating progressively greater responsibility for managing technology solution delivery. PMP certification or other professional project management accreditation is a plus.
  • 3+ years’ experience implementing enterprise-grade or software-as-a-service (SaaS) solutions. 
  • 2+ years’ experience managing third-party providers in the context of pre-defined project scope.
  • Experience working with multiple teams and program staff. 
  • Experience working across the project lifecycle to include deployment, user readiness, and change management.
  • Experience working with SAAS applications, cloud technologies, and large ERP implementations. 
  • Able to work under tight deadlines, manage shifting priorities, and manage project change.
  • Robust oral and written communication skills; strong interpersonal skills. 
  • Experience as an agile project manager or scrum master a plus.
  • Experience in results-driven non-profit environment (e.g., advocacy organization, think tank) preferred.

Occasional travel required between Pew’s Philadelphia and Washington, DC offices. Minimal additional travel required to attend trainings, seminars or conferences.


As this is a full-time position, we offer a competitive salary and complete benefit program, including: comprehensive, affordable health care through medical, dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to help you maintain a good balance.


The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.



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