• Coordinator, Government Relations

    Location US-DC-Washington
    Posted Date 3 months ago(4/22/2018 10:42 AM)
    Job ID
    Government Relations
    The Pew Charitable Trusts
  • Overview

    The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life.


    We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.


    Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the public interests.


    With offices in Philadelphia, Washington DC, Australia, Brussels and London, and with additional staff in other regions of the United States and around the globe, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.


    Government Relations
    Government relations was established in 2006 to complement and advance Pew’s work in the public policy arena. In 2010, the department was reorganized and staff that had been spread throughout the institution were consolidated into a single unit. Government relations is comprised of a senior vice president and various units overseeing advocacy of Pew’s programmatic agenda as well as operations and institutional advocacy. The senior director for operations and his team focus on supporting Pew-wide government relations priorities as well as assisting the efforts of the other managers. The priorities of government relations are to: (1) provide relevant, timely and insightful advice on legislation of direct relevance to the Trusts, its programs and advocacy goals; (2) develop close effective relationships with key congressional offices, the administration and the government affairs staffs of major trade groups relevant to our work; (3) develop Pew’s annual advocacy strategy as well as manage and facilitate its implementation; (4) work hand in hand with program staff and policy experts to guide advocacy from inception to successful completion; (5) coordinate, collaborate and communicate with and between government relations and program staff to advance institutional priorities; and (6) monitor, track, review and approve all interactions between Pew staff and government officials including participation in coalition efforts and work with our external stakeholders.

    Position Overview
    The coordinator is a member of the government relations department and reports to the manager, eAdvocacy. Working with government relations, campaign and communications teams, this staff member is responsible for supporting the eAdvocacy program in Pew.

    The Pew Charitable Trusts’ online work is expanding to accommodate the organization’s growing portfolio of work. This position will have the unique opportunity to assist staff across the organization in shaping Pew’s eAdvocacy program in the midst of a new Web site launch, an expanding social media presence, expansion into international outreach, and an emphasis on improving eAdvocacy work overall.

    The coordinator is responsible for supporting the manager, eAdvocacy in all aspects of managing Pew’s network of online supporters. Specifically, this position will support grassroots online advocacy efforts. This includes some responsibility for, use, and management of our supporter database (CRM). This position maintains supporter lists, manages records, tracks supporter actions, monitors messaging, reports statistics, and any other activity related to Pew’s database of online supporters. Working in close collaboration with campaign and Web teams, the coordinator will edit and proof advocacy content; support approval/distribution of action alerts, and assist with creation of Web assets (list uploads, registration forms, queries, etc.).

    The coordinator will also be tasked with providing primary administrative support for members of the government relations staff particularly the manager, eAdvocacy. Additionally, the coordinator will ensure the smooth functioning of the team, which will include maintaining processes, systems and information tailored to the unique needs of this unit and facilitating communications between and among staff members. In addition to specific requirements listed below, the candidate should possess a high work standard, the discretion to handle confidential information, the ability to quickly learn software specific to the unit and be adept at setting priorities and anticipating needs.


    • Work with the manager, eAdvocacy to support the eAdvocacy work of Pew’s campaigns, assist with the implementation of best practices/strategies and manage technical/administrative components of the CRM (Salesforce, Exact Target, Engaging Networks).
    • Coordinates closely with campaigns, digital teams and field teams to maintain online advocacy strategies that support individual campaign objectives and align with Pew’s overarching advocacy goals.
    • Review, edit, proof and seek approval for eAdvocacy material submitted by campaign staff.
    • Run reports, update spreadsheets and maintain precise records on eAdvocacy work – including message analytics.
    • Keep up with new developments and trends in eAdvocacy – contribute to the continued improvement of Pew’s eAdvocacy program.
    • Serve as a power user in third-party advocacy software, continuing to learn about the system’s capabilities and challenges and helping colleagues manage them.
    • Serve as a resource to Pew’s digital and communications teams in understanding the third-party software. Manage and maintain database of online supporters. Create and implement strategies to increase the size of the supporter databases.
    • Respond to e-mail requests from campaigns and online supporters in a timely manner.
    • Assist staff with special projects. Track and record summaries of outreach to Pew’s supporters in the field, updating government relations records in both the Salesforce and Exact Target software systems, and monitor federal legislation and executive branch actions through review of Congressional testimony, hearings, floor debates, and bills. This work may also include Internet research, reviewing newspapers and online services for items of interest. Track where staff and grantees are working with the Congress and administration in various legislative initiatives.
    • Draft routine government relations correspondence for internal and external distribution. 
    • Maintain comprehensive understanding of the workflow of the government relations unit. As directed, track data on current and prospective projects in filing and database systems, ensuring accurate and timely information is developed and stored. Maintain accurate records related to Pew’s compliance with all relevant laws and regulations.
    • Maintain comprehensive understanding of the workflow of the government relations unit. As directed, track data on current and prospective projects in filing and database systems, ensuring accurate and timely information is developed and stored. Maintain accurate records related to Pew’s compliance with all relevant laws and regulations.
    • Assist in meeting management including sending invitations, preparing for events, and other associated tasks. Assist staff in coordinating materials for meetings, reports, projects and mailings.
    • Assist with requests for vendor services and invoicing. Process expense reimbursements.
    • Assist unit staff with developing project tracking systems (including monitoring and maintaining project timelines), special projects and related research.
    • At the close of internal and external meetings, handle breakdown of room set up and ensure that meeting space is presentable for future gatherings. 
    • Participate in Pew-related activities and meetings and perform other tasks as assigned.


    • Improvement of Pew’s eAdvocacy program by supporting the maintenance and implementation of successful eAdvocacy strategies/approaches.
    • Enhance the use of Pew’s eAdvocacy software by campaign and digital staff by providing support and advice.
    • Advance the government relations team’s ability to support the needs of Pew’s staff by providing high quality customer service, ensuring communication is responsive and thorough and developing and maintaining excellent files and records for staff use with internal and external clients.
    • Ensure the government relations team runs seamlessly by providing effective and efficient administrative support.


    • Associate's degree required. Bachelor's degree preferred.
    • A minimum of one year of related experience in a fast paced, dynamic environment. Previous Capitol Hill experience and/or knowledge of Congressional process is preferred.
    • Experience supporting successful online advocacy campaigns for online audiences and policy makers.
    • Must have excellent written and oral communications skills and be able to work individually and in groups to meet goals. Proven ability to frame and draft cogent written messages.
    • Experience writing for the Web, specifically for advocacy campaigns.
    • Detailed working knowledge of constituent relationship management systems designed for advocacy. Experience with advocacy CRM systems.
    • Working knowledge of HTML, CSS or Web applications is preferred.
    • Demonstrated experience using social networks such as Facebook and Twitter or other social media for successful advocacy campaigns.
    • Flexibility. Ability to juggle multiple priorities, organize time and identify resources for projects.
    • Team player. Able to work in groups to meet goals. Understands organizational structures and is able to work effectively through administrative systems.
    • Strong organizational skills, including the ability to prioritize, work calmly under tight deadlines, juggle multiple tasks, organize time effectively, conduct research and identify resources for projects. Self-disciplined to meet deadlines and has a strong work ethic.
    • Demonstrated experience coordinating meetings and complex travel arrangements.
    • High attention to detail without losing sight of the bigger picture, conscientious approach to work and the ability to anticipate needs and be proactive. Monitors and double-checks work and information for accuracy and quality.
    • Sound judgment and discretion in handling confidential information, as well as the ability to conduct oneself in a highly professional manner. 
    • Highly responsive to requests and has a commitment to providing high quality service. Maintains a customer service demeanor at all times.
    • Ability to understand organizational structure and work through administrative systems and processes. Asks appropriate questions to facilitate work being completed.
    • Knowledge of and demonstrated proficiency in the use of office and word processing software and electronic calendars (Windows, Microsoft Word, Excel, PowerPoint and Outlook) is preferred. Ability to qui Save ckly learn software specific to the department. Ability to conduct research on the Internet.
    • Prior to commencing employment with Pew, candidates for this position who were registered to lobby in any jurisdiction must certify termination of previous registration(s) and provide copies of termination notices with said jurisdiction(s) to Pew.

    Compensation and Benefits
    As this is a full-time position, we offer a competitive salary and complete benefit program, including: comprehensive, affordable health care through medical, dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to help you maintain a good balance.


    The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.


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