• Associate I, Project Delivery

    Location US-DC-Washington
    Posted Date 1 month ago(7/16/2018 1:48 PM)
    Job ID
    Information Technology
    The Pew Charitable Trusts
  • Overview

    The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life.

    We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.

    Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the public interests.

    With offices in Philadelphia, Washington DC, Australia, Brussels and London, and with additional staff in other regions of the United States and around the globe, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.


    Overview of Information Technology
    Pew’s Information Technology department (IT) takes a proactive approach toward the use of technology to increase the organization’s capacity for exceptionally high-quality strategic philanthropy. Executive staff at the Trusts recognizes the importance of technology, and supports related initiatives to advance the institution’s goals and achieve and maintain a leadership position in the philanthropic community. As a result, IT is in a mode of continuous improvement, applying leading-edge technology to the pursuit of the goals of the institution.

    The department comprises highly competent, forward-thinking professionals who are responsible for the technology needs of all Pew staff, as well as for Pew’s subsidiaries in Philadelphia and Washington, DC. IT is organized into distinct areas of responsibility, including application operations, infrastructure operations (including desktop support and technical training), project delivery and solution design.


    Position Overview
    The Associate I, Project Delivery, is an integral member of the Project Delivery unit and works directly with project managers to support the management and control of technology projects of varying degrees of complexity. This role includes participation (to varying degrees) in all phases of the project management lifecycle.

    The Associate I, Project Delivery, reports to the Director, Project Delivery.


    • Supports the work of the Project Delivery unit in the initiation, management and control (including monitoring budget, timeline, scope and deliverables) and close-out of technology projects of varying degrees of complexity.
    • Works directly with the senior associate, officers, and/or director to collaborate with relevant program and operations unit stakeholders on detailed requirements gathering, including drafting materials and documentation.
    • Drafts project documentation and monitoring output such as reports and status updates, including those to IT leadership and project stakeholders. Maintains necessary documentation in the project repository.
    • Supports management of the project plan, including maintaining accurate timelines, milestones and dependencies. Staffs project meetings, including soliciting discussion items, producing agendas, and managing meeting minutes and related action items. Resolves project conflicts with assistance from the director, Project Delivery (as necessary).
    • Observes project management practices and proposes process improvements. Works within pre-established guidelines and pre-defined templates to perform required tasks.
    • Understands project risks and problems requiring resolution and is able to execute existing strategies and tactics to mitigate.
    • Supports functional testing activities for IT projects, such as providing input to test scenarios and or test execution.
    • Supports change management activities for IT projects, such as providing input to communications and training planning and or artifacts. 
    • Other duties as assigned.


    Bachelor’s degree required. PMP certification or other professional project management accreditation is a plus.


    • Minimum of one or more years' experience supporting project delivery, preferably related to technology, demonstrating an incremental increase in responsibility.
    • Conversant with fundamental project planning principles, concepts and best practices. Able to follow a pre-established planning process, including proactive escalation of any process irregularities. Proficient with Microsoft Project or similar planning tool.
    • Familiar with project lifecycle concepts. Experience with Agile-based delivery methods a plus.
    • Familiar with functional quality assurance testing and business-process mapping.. Exposure to Visio or other visual process mapping software a plus.
    • Able to work effectively both independently and in a team-based environment. Able to prioritize and balance multiple duties, including daily, weekly, and monthly recurring tasks; understands how to escalate potential conflicts in advance.
    • High level of organization and attention to detail. Demonstrated willingness to be flexible and adaptable to changing priorities.
    • Ability to work with wide range of people and personalities. Maintains professionalism in sensitive and difficult situations. Presents a strong customer-service demeanor at all times.
    • Strong oral and written communication skills.
    • Demonstrated proficiency in the Microsoft Office suite of products, particularly Outlook, Word, PowerPoint and Excel. Familiarity with SharePoint preferred.

    Compensation and Benefits
    As this is a full-time position, we offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to help you maintain a good balance.

    Occasional travel required between Pew’s Philadelphia and Washington, DC offices. Minimal additional travel required to attend trainings, seminars or conferences.

    The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.


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