• Senior Associate, Government Relations (CRM & Data Management)

    Location US-DC-Washington
    Posted Date 1 month ago(11/1/2018 9:57 AM)
    Job ID
    2018-5718
    Department
    Government Relations
    Company
    The Pew Charitable Trusts
  • Overview

    The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life.

     

    We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.

     

    Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the best interests of the people. We partner with a diverse range of donors, public and private organizations and concerned citizens who share our interest in fact-based solutions and goal-driven investments to improve society.

     

    With offices in Philadelphia, Washington, DC, Australia, Brussels, and London, and with additional staff in other regions of the United States and around the globe, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.

     

    Government Relations

    Government Relations (GR) was established in 2006 to complement and advance Pew’s work in the public policy arena. In 2010, the department was reorganized and staff that had been spread throughout the institution were consolidated into a single unit. Government Relations is comprised of a Senior Vice President and four units overseeing advocacy of Pew’s programmatic agenda as well as operations and institutional advocacy. The priorities of the department are to: (1) provide relevant, timely, and insightful advice on legislation of direct relevance to the Trusts, its programs, and advocacy goals; (2) develop close effective relationships with key congressional offices, the administration, and the government affairs staffs of major trade organizations relevant to our work; (3) develop Pew’s annual advocacy strategy as well as manage and facilitate its implementation; (4) work hand in hand with program staff and policy experts to guide advocacy from inception to successful completion; (5) coordinate, collaborate, and communicate with and between Government Relations and program staff to advance institutional priorities, (6) monitor, track, review, and approve all interactions between Pew staff and government officials including participation in coalition efforts and work with our external stakeholders; and (7) ensure full compliance by Pew with all applicable regulations related to lobbying and advocacy.


    Position Overview

    The Senior Associate will be an integral part of the Government Relations team in Washington, DC, and will be responsible for providing data-focused government relations counsel and tools to a broad portfolio of advocacy, research, and technical assistance projects. In addition to working directly with program teams, the Senior Associate will report to and work closely with the Director, Government Relations.

     

    Responsibilities

    • In concert with program teams, the State Strategy Group, Field Operations, Legal, Communications, and IT, develop and implement data strategies that support bringing Pew’s work to the attention of state and local elected and appointed policymakers and grassroots advocates.
    • Work with team members to maintain GR department subject matter expertise in government and advocacy data maintenance and analysis.
    • Support the maintenance of government relations data in Pew’s customer relationship manager (CRM), Salesforce.
    • Develop and maintain expertise in GR’s data enrichment services (eg: KnowWho).
    • Implement business processes to ensure accurate data. Conduct regular data audits, data updates, and data cleansing tasks with a focus on US State and Local data and non-US (International) data. Monitor data for completeness and accuracy.
    • Play an active role in developing and promoting best practices and policies associated with the use of government data in Pew’s CRM, Salesforce.
    • Develop, document, and maintain consistent procedures for data input to address the changing needs of supporting our strategic use of government official data, program data, and Salesforce.
    • Work with other GR staff, Program staff, and other Operations units to design and produce data tools that can be used to improve collaboration, advance programmatic objectives, and evaluate advocacy activities and performance.
    • Support complex list-building requests escalated from the eAdvocacy team and data visualization needs using Tableau.
    • Act as liaison to the CRM support team in resolving issues relating to the system, recommending changes or enhancements to the system, and user acceptance testing of changes prior to deployment. Play a key role in investigating system issues and recommending possible solutions.
    • Identify opportunities to expand users' understanding of the CRM and proactively deliver feedback and training. Develop and maintain training materials.

    Requirements

    • Bachelor’s degree required. At least four years of professional experience required. Experience in a non-profit organization or political environment strongly preferred.
    • Demonstrated interest in working closely with high-performing teams to use data to enhance in-person and online engagement of policymakers and influencers. 
    • Documented experience in data management and analysis. Previous experience using CRM, data analysis, and data visualization tools preferred. Experience in a data role on a political campaign or nonprofit advocacy campaign preferred.
    • Prior to commencing employment with Pew, candidates for this position who were registered to lobby in any jurisdiction must certify termination of previous registration(s) and provide copies of termination notices with said jurisdiction(s) to Pew.
    • Strong work ethic and ability to coordinate efforts with other team members. Flexibility to work as part of a team or independently to meet goals in a fast-paced, deadline-driven environment. Self-directed to act and find solutions to challenges.
    • Ability to anticipate customer needs and navigate discussions at both the department and institutional level. Maintains a customer service demeanor always.
    • High level of detail orientation, particularly with numbers and data. Monitors and double-checks work for accuracy and completeness.
    • Recognized ability to meet multiple deadlines by maintaining a high level of organization.
    • Sound judgment and discretion in handling and securing confidential information, as well as the ability to conduct oneself in a highly professional manner.
    • Demonstrated proficiency with Microsoft Office suite, with superior skills in Excel. Ability to learn other systems/technology used at Pew (e.g. Tableau) and in the department (e.g. Alteryx).

     

    Travel
    Limited travel within the United States.

     

    Total Rewards
    We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.

     

     

    The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.

     

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