• Coordinator, Research Support

    Location US-DC-Washington
    Posted Date 2 weeks ago(12/4/2018 1:46 PM)
    Job ID
    Program-Research & Science
    The Pew Charitable Trusts
  • Overview

    The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life.

    We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.

    Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the best interests of the people. We partner with a diverse range of donors, public and private organizations and concerned citizens who share our interest in fact-based solutions and goal-driven investments to improve society.

    With offices in Philadelphia, Washington, DC, Australia, Brussels and London, and with additional staff in other regions of the United States and around the globe, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.


    The Research and Science Portfolio at the Pew Charitable Trusts
    The research and science portfolio includes both programmatic, functional, and outreach elements. It spans all of Pew’s programmatic work with a focus on advancing quality research and science and deploying research expertise to further the goals of ongoing projects. The portfolio reviews the design of new research projects across the institution to ensure they are high-quality, unbiased, and methodologically sound. The programmatic elements of the portfolio include specific projects related to biomedical science, environmental science, fiscal federalism, and Philadelphia public policy research. In addition, research and science has a role in communicating timely, accurate information on state issues to the general public as the Pew daily news publication, Stateline, is part of our organization. The portfolio also includes an operational aspect working to ensure effective management systems across the program department and coordinating with key partners across the institution.


    Project Overview
    Research review and support (RRS) facilitates the research process across all Pew programs and projects. Staff help ensure the integrity and quality of all research outputs, including reports, surveys and polls, literature reviews, and data collection and analysis. This work involves taking a research concept from initial hypothesis and proposal through post-analysis data checks, fact checking, and peer review. RRS advises project teams on the best methodological or analytical approaches, datasets and, if appropriate, external vendors to achieve desired outcomes. RRS staff also provide direct research assistance, most commonly data collection and literature reviews, as required.


    Finally, RRS fosters a Pew research community that leverages and builds staff expertise, tools and capacity across project teams and on a wide range of topics and disciplines. On behalf of projects, RRS coordinates with other Pew divisions and departments involved in the research process. The aim is to help ensure excellent, unimpeachable research outputs that significantly impact major policy changes at the federal, state, local, and international levels.


    Position Overview
    The coordinator will be responsible for the coordination and tracking of Pew’s research review processes. These processes include: (1) review of written research plans by the research review team prior to management approval to do the work; (2) review of written methods plans by the research review team and ad hoc review committees, followed by written feedback on the plans; (3) data checks and fact checks after analysis has been completed; and (4) review of proposed surveys. The coordinator will work with project teams to make sure the proper protocol is followed, work collaboratively with other members of the research team and with researchers throughout Pew, and maintain excellent records of each research project and request for assistance. The coordinator reports to the associate manager, research review and support and will be based in Pew’s Washington, DC office. 


    • Systematically track the status of all research projects in the review process from inception to publication. Specifically, create and maintain up-to-date and detailed records in a tracking database for all research and survey projects within Pew. Attend weekly and ad hoc meetings dedicated to tracker updates and accuracy. Actively communicate and follow up with project teams throughout Pew to verify tracker accuracy and completeness, including assuring that new publications completed the research review process. The database includes research plans, methods plans, and documentation of review and approval of the research, as well as data and fact checks.
    • Coordinate the review and discussion of each project team’s research plans and methods plans. This includes: (1) identifying Pew researchers with the appropriate skills to serve on ad hoc methods review committees; (2) scheduling meetings of these committees; (3) participating in the meetings and possibly making notes of feedback provided in the meetings; and (4) delivering written feedback on research plans and methods plans to project teams.
    • Communicate status of research projects to senior leadership. This includes: (1) send emails regarding new research plans, and (2) assemble weekly and monthly summary reports regarding the status of research plans within Pew.
    • Communicate clearly and accurately with project teams about review process requirements, and help to ensure that those requirements are met in a timely fashion.
    • Manage the workflow of requests from project teams for fact-checking assistance from RRS.
    • Maintain a database of key skills of Pew researchers. Maintain the RRS data repository, which contains datasets that were used to support completed research.
    • Coordinate monthly meetings of Pew’s internal research liaisons committee and work through this group and others to share relevant professional information within Pew’s research community.
    • Identify and organize various training opportunities for Pew researchers (e.g., new staff training, software training, presentations by research experts).
    • Manage research software purchases, licenses, maintenance agreements, and renewals.
    • Track expenditures against the unit’s budget, and help prepare budget requests.
    • Maintain the RRS landing page on Pew’s internal website.


    • Associate’s degree required, Bachelor’s degree preferred.
    • At least one year of applicable experience.
    • Strong attention to detail when entering and reviewing data and records.
    • Demonstrated ability to communicate clearly, accurately, and concisely, both orally and in writing.
    • Strong organizational and time management skills with the ability to keep multiple projects moving forward.
    • Experience with project tracking and database management is highly desirable. Knowledge of SharePoint is a plus.
    • Experience working with researchers is a plus, as the job may entail writing clear summaries of recommendations made in research methods meetings.
    • Strong interpersonal skills; ability to develop and manage productive and collaborative relationships.
    • Ability to prioritize, organize self, and manage time. Self-disciplined to meet deadlines and strong work ethic.
    • Ability to anticipate needs and be proactive in spotting and correcting issues of concern.
    • Flexibility to work as part of a team or independently to meet goals. Self-directed to take action and resolve issues.
    • Responsiveness to requests and commitment to providing high quality service. Maintains a customer service demeanor at all times.

    Minimal travel, if any, is expected for this position.


    Total Rewards
    We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.


    The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.


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