Senior Associate, HRIS

Location US-DC-Washington
Posted Date 9 months ago(10/10/2019 12:01 PM)
Job ID
Information Technology
The Pew Charitable Trusts


The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on some of today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our home town and the majority of our staff located in Washington, DC, our U.S. and international staff find working at Pew personally and professionally rewarding.

Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven initiatives to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.

Information Technology
Pew’s Information Technology (IT) department takes a proactive approach toward the use of technology to increase the organization’s capacity for exceptionally high-quality strategic philanthropy. Executive staff at the Trusts recognizes the importance of technology, and supports related initiatives to advance the institution’s goals and achieve and maintain a leadership position in the philanthropic community. As a result, IT is in a mode of continuous improvement, applying leading-edge technology to the pursuit of the goals of the institution.

The department comprises highly competent, forward-thinking professionals who are responsible for the technology needs of all Pew staff, as well as for Pew’s subsidiaries in Philadelphia and Washington, D.C. IT is organized into distinct areas of responsibility, including application operations, infrastructure operations (including desktop support and technical training), project delivery and solution design.

Position Overview
The Senior Associate, HRIS is responsible for ensuring the successful operation and ongoing enhancement of the institution’s HR information systems, primarily Workday. The primary duties of this position revolve around requirements analysis, design, technical configuration, and delivery of applications that directly support the acquisition, retention, management and development of human capital. It requires significant use of initiative and independent judgment in managing both operations and projects with stakeholders from Pew’s program and operations areas, as well as external consultants and third-party vendors. The Senior Associate, HRIS reports to the Associate Manager, HRIS.


  • Provides subject matter expertise and delivery support for Workday Human Capital Management (HCM) application and downstream systems (e.g., iCIMS,) critical to the day-to-day activities of Pew’s HR function.
  • Acts as a point of business process and functional expertise related to the employee life cycle. Participates in relevant process mapping and provides guidance to the business regarding technical solutions.
  • Participates in solution design; collaborates with team members on new feature design, requirements, limitations, and implementation.
  • Works well in a highly collaborative team. Shares solutions, successes, and opportunities with the group.
  • Supports ongoing development within an Agile development methodology and contributes to all phases of the software development lifecycle. Articulates development status to technical and non-technical audiences.
  • Utilizes Workday Studio to create and maintain custom reports, troubleshoots integrations with Providers, and other task as required.
  • Leads test cycles. Analyzes and mitigates issues identified during testing. Works with all parties to mitigate risks and resolve process, integration and security issues.
  • Supports management of related technical environment/ tenants, including the ongoing migration of configuration and related validation testing in each instance.
  • Documents and implements configuration changes.
  • Establishes and maintains relationships with key program and operations staff; works with the Manager, HRIS to align tasks with unit goals.
  • Other duties as assigned.


  • Bachelor's degree required.
  • Minimum of four years’ experience hands on experience with HR / HCM systems (strong preference for Workday).
  • Three or more years’ experience in business analysis and requirements gathering, including responsibility for developing relevant documentation.
  • Experience supporting the following areas: HCM business process, benefits administration, time tracking, absence management, compensation, performance management
  • Previous Workday Studio experience highly preferred.
  • Strong problem-solving skills and an ability to troubleshoot technical problems.
  • Experience consulting and collaborating at a Tier Three support level.
  • Excellent verbal and written communication skills. Proven ability to build and manage stakeholder relationships.
  • Ability to quickly connect business requirements with the functional capabilities of the application.
  • Knowledge of Workday technologies highly preferred, including one or many of the following areas: Calculated Fields, custom reports, Enterprise Interface Builders (EIBs), Document Transformation
  • (XML/XSLT/XPath), Workday Studio, Core Connectors, Cloud Connectors, Web Services, APIs.
  • Workday certification is a plus.

Occasional travel required between Pew’s main Philadelphia and Washington, DC offices, and smaller remote offices. Minimal additional travel required to attend trainings, seminars or conferences.

Total Rewards
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.


The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.


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