Senior Manager, Survey Research

Location US-DC-Washington
Posted Date 3 months ago(5/15/2020 6:59 AM)
Job ID
Program-Research & Science
The Pew Charitable Trusts


The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on some of today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, D.C., our U.S. and international staff find working at Pew personally and professionally rewarding.
Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven initiatives to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.
The Research and Science Portfolio in Program
The research and science portfolio includes programmatic, functional, and outreach elements. It spans all of Pew’s programmatic work with a focus on advancing quality research and science and deploying research expertise to further the goals of ongoing projects. The portfolio reviews the design of new research projects across the institution to ensure they are high-quality, unbiased, and methodologically sound. The programmatic elements of the portfolio include specific projects related to biomedical science, environmental science, and fiscal federalism. In addition, research and science has a role in communicating timely, accurate information on state issues to the general public as the Pew daily news publication, Stateline, is part of our organization.
Research Review and Support Overview
Research review and support (RRS) facilitates the research process across all Pew programs and projects. Staff help ensure the integrity and quality of all research outputs, including reports, surveys and polls, literature reviews, and data collection and analysis. This work involves taking a research concept from initial hypothesis and proposal through post-analysis data checks, fact checking, and peer review. RRS advises project teams on the best methodological or analytical approaches, datasets and, if appropriate, external vendors to achieve desired outcomes. RRS staff also provides direct research assistance, most commonly data collection and literature reviews, as required.
Finally, RRS fosters a Pew research community that leverages and builds staff expertise, tools and capacity across project teams and on a wide range of topics and disciplines. On behalf of projects, RRS coordinates with other Pew divisions and departments involved in the research process. The aim is to help ensure excellent, unimpeachable research outputs that significantly impact major policy changes at the federal, state, local, and international levels.
Position Overview
The senior manager is the chief survey research expert at the Pew Charitable Trusts and manages review and support of all surveys that the Trusts puts in the public domain. The senior manager will consult on survey designs and questionnaires and ensure that public releases adhere to industry standards for transparency and disclosure. The senior manager will serve as a liaison to the Pew Research Center to ensure that the Trusts’ standards remain aligned with the best practices of the Center, and keep current with best practices and standards in survey research. The senior manager will become a trusted advisor to colleagues who are subject-matter experts and will support their research projects through contract development, project management, research design, questionnaire development, and data analysis. 
The position, based in Pew’s Washington, D.C., office, reports to the director, research support. 


  • Provide senior level survey methods expertise and advice to project teams across the Trusts. Lead and collaborate with project teams in designing sampling plans and strategies, writing questionnaires and other data collection instruments, analyzing the data (using advanced analytical and multivariate techniques where appropriate), and overseeing teams’ preparation of methodological descriptions of research statements. Advise project teams to promote consistency of research product contents with the underlying surveys. Provide broader advice to project teams on statistical analysis and quantitative and/or qualitative research design and methods.
  • Review and advise on surveys of all program units of the Pew Charitable Trusts for consistency with standards developed with the Pew Research Center.
  • Ensure that the Trusts’ research designs, survey instruments, and methods statements are of high quality.
  • Serve as a primary point of contact regarding survey methodology for the Trusts with the Pew Research Center. Consult with the Center as needed to ensure the quality and integrity of the Trusts’ survey work. Ensure that the Trusts’ survey review process keeps pace with trends in the survey research field.
  • Manage the survey review process. Ensure that all of the Trusts’ surveys receive appropriate oversight and that quality control steps are implemented and documented. Liaise with the Trusts’ project teams and their contractors to ensure that they understand Pew’s standards and expectations.
  • Guide colleagues in selecting contractors, defining their work, and developing deliverables. Oversee the Trusts’ master services agreement for surveys and other central resources for public opinion research. Assess the need for future master agreements for survey or qualitative research services.
  • Supervise the principal associate for survey research, and coordinate with team colleagues to integrate survey review and support with the team’s other research review and support processes.


  • At least 10 years of applicable experience conducting quantitative and qualitative research.
  • Bachelor’s degree is required, advanced degree in the social sciences preferred.
  • Minimum of 3 plus years of previous direct supervisory experience required including experience managing performance management process for direct reports and providing career development advice and counsel.
  • Expertise and significant experience in developing and implementing survey methodology, including research design, sampling, questionnaire design, data collection by web, mail, and phone, weighting, and analysis.
  • Strong diplomatic and interpersonal skills; ability to develop and manage productive relationships with consultants, partners, and others who contribute to the development of a project. Ability to work productively with a wide array of stakeholders and perspectives and approach issues with a nonpartisan, objective mindset.
  • Ability to think strategically and creatively, juggle multiple priorities, adjust to changing circumstances, organize time efficiently, and remain attentive to details.
  • Excellent written and oral communications skills.
  • Strong attention to detail, including exacting standards to maintain accuracy in all work.
This position requires occasional travel to meetings and conferences.  
Total Rewards
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.
The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law. 


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