The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on some of today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, D.C., our U.S. and international staff find working at Pew personally and professionally rewarding.
Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven initiatives to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.
Information Technology (IT) at Pew takes a proactive approach toward the use of technology to increase the organization's capacity for high-quality strategic philanthropy. Executive leadership at Pew recognizes the importance of technology and supports initiatives to advance the institution's goals and maintain a leadership position in the philanthropic community. As a result, IT is in a mode of continuous improvement, applying technology to the pursuit of the goals of the institution.
The department consists of highly competent professionals who are responsible for the technology needs of Pew staff, as well as for Pew's subsidiaries. IT is organized into distinct areas of responsibility, including project and portfolio management, the development and operation of enterprise systems, technology support, cybersecurity, and infrastructure operations.
The Director, Infrastructure Operations and Security is a senior member of the leadership of Information Technology and manages the groups responsible for the design and operation of Pew's global technology infrastructure; the support and training of Pew's users; and the security of Pew's technology and information across the organization's global footprint. This position regularly interacts with leadership from all areas of Pew. It requires significant knowledge of infrastructure, cloud computing, telecommunications, and cybersecurity programs and operations. The position also requires a nuanced understanding of how technology can support the work of the institution and which technologies best serve Pew.
The director leads a team of engineering and technical support professionals, vendors, and service providers involved in operations and complex projects spanning multiple areas of information technology. The director reports to the Vice President, Information Technology, and Chief Information Officer.