Principal Associate, Executive Support, Program Coordination and Services

Location US-DC-Washington
Posted Date 3 months ago(12/4/2020 12:46 PM)
Job ID
Program-Program Coordination and Services
The Pew Charitable Trusts


The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on some of today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, DC, our U.S. and international staff find working at Pew personally and professionally rewarding.


Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven initiatives to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.


Program Coordination and Services
Pew’s program coordination and services unit supports program-wide efforts for the department’s 50-plus projects to make Pew’s work more efficient and effective. The team leads external partnerships with operations units to strengthen personnel management and reporting structures, refine program’s management of budgets, grants, and contracts, and implement rules and systems to guide Pew’s work as the organization continues to evolve. Program coordination and services also oversees key cross-cutting program functions, including support for program’s executive vice president and chief program officer and coordination of the program management team (PMT). The function also advises program’s leadership team on ways to foster greater collaboration and synergies across the five portfolios and apply standards and procedures in a consistent manner.


Position Overview
The principal associate, executive support partners with the associate manager, administrative support and director, program coordination and services to support the executive vice president and chief program officer (EVP/CPO) of The Pew Charitable Trusts. The EVP/CPO leads the institution’s multi-faceted program department. The principal associate is responsible for day-to-day non-administrative support for the EVP/CPO, including task management and special projects, to meet the demands of a fast-paced, high-volume department and serve the needs of an ambitious set of programmatic initiatives.


The principal associate supports the implementation of a broad array of work critical to the ongoing success of the department and helps meet key deliverables that advance the departmental and institutional agendas and the mission of the organization. The incumbent must command an understanding and familiarity with all aspects of a complex department and the broader organization to be able to successfully staff the EVP/CPO. The team is responsible for prioritizing, facilitating and coordinating workflow and communications between the EVP/CPO and other departments, including the president and CEO, and with external partners to assure the smooth running of the executive vice president’s office.


The position requires outstanding organizational, communication, follow-up, and interpersonal skills, must be self-motivated and exhibit the time-management skills necessary to perform in a high-volume office, practice discretion and respect for confidentiality, and a commitment to providing professional, customer-focused service. The principal associate is based in Washington, D.C., and reports to the director, program coordination and services.


  • Organize and prioritize critical issues, workflow, and tasks for EVP/CPO and support effective and timely responses from the EVP to internal and external parties and related to internal approvals. Coordinate with strategy team on deadlines for EVP/CPO reviews/approvals of board materials.
  • Lead and manage special projects as assigned and on behalf of the EVP/CPO.
  • Enhance and refine systems and processes to manage and track priorities, deadlines, and longer-term planning. Make recommendations for change, and, where appropriate, oversee implementation.
  • With associate manager, confirm EVP has necessary briefing materials for meetings; review materials for completeness; and either develop materials independently or seek follow-up from other meeting participants.
  • Facilitate weekly meetings of executive support team and EVP/CPO. Develop agendas and ensure timely follow-up for action items from regular meetings. Identify opportunities and challenges and work with the team to find solutions.
  • Support the director, program coordination and services in staffing the program management team. Join team meetings and track action items; support the development of agendas; and staff subcommittee meetings.
  • Coordinate EVP/CPO outreach to Pew staff and program teams; track and prioritize upcoming meetings; support the development of content for EVP’s communications. With project director and director, identify additional opportunities to enhance EVP’s communications efforts.
  • Oversee the coordination of responses to requests from the EO including board inquiries and EO tasks. Communicate responsibilities and function as project manager, setting appropriate deadlines and ensuring task completion.
  • Support effective communication, interface with other departments, and act as representative for EVP in meetings, with direct reports, and with other departments as appropriate.
  • Develop and maintain a thorough understanding of Pew’s program portfolio, its history and culture, and institutional policies and processes.


  • Bachelor’s degree or equivalent experience required.
  • A minimum of six years of directly related professional experience in the environmental or public policy arena, preferred.
  • Outstanding organizational and time management skills; ability to handle several projects at different stages simultaneously and a strong capacity to track details and pay attention to detail are required.
  • Excellent verbal and written communication skills (including proofreading) and the ability to express oneself concisely and clearly, including an ease in communicating complex concepts in a clear, effective manner.
  • Strong interpersonal skills; able to develop and manage productive relationships with colleagues and consultants. Excellent listening skills.
  • Have the judgment and ability to work productively with a wide array of people and institutions that are not always in agreement and/or have competing priorities.
  • Excellent analytic and problem-solving skills and highly results-oriented.
  • Seasoned judgment, ability to make decisions, justify recommendations and be responsive, clear and firm with colleagues and partners.
  • A detail and results-oriented style with a focus on process and achievement. Recognized ability to meet multiple deadlines by maintaining a high level of organization.

Minimal travel will be required for meetings – primarily between Pew’s D.C. and Philadelphia offices.

Total Rewards
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.


The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.


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