Officer, Human Resources Business Partner

Location US-DC-Washington
Posted Date 4 months ago(12/11/2020 10:17 AM)
Job ID
Human Resources
The Pew Charitable Trusts


The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on some of today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, D.C., our U.S. and international staff find working at Pew personally and professionally rewarding.
Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven initiatives to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.
Human Resources
The Human Resources (HR) Department within Pew is comprised of the following main functions: Talent Acquisition, Business Partnership, Talent Management, Development and Internal Communications, and Compensation, Benefits and HRIS. The department provides strategic support to the business by aligning its priorities and service delivery with the needs of the organization, providing expertise and leadership in each functional area, and serving as an internal consultant to help drive results.
A team of skilled professionals currently provides HR services to approximately 1000 distributed staff. HR's focus is to lead the recruitment of highly talented staff; build an environment committed to two-way communication, staff development, growth and retention; offer a competitive compensation and benefits package; and foster a respectful, collaborative culture in which staff are well-supported to achieve results. This includes developing, implementing and maintaining best practices in the areas of talent acquisition; organizational design, staff development, performance and talent management; employee relations; compliance; and compensation and benefits. To support the business, HR is comprised of approximately 27 staff with representation in both Philadelphia and Washington, DC to provide in-depth expertise to clients.
HR Business Partnership
Serving as the primary point of contact between staff and management and the broader HR department, the HR Business Partnership (HRBP) team proactively collaborates with and provides consultation to our internal clients on all HR-related matters including staff development, organizational structure and design, workforce planning, staffing strategies  staff engagement and concerns, HR policies, performance management, compensation, and general human resource questions. The HRBP team operates as both generalists for the broader HR disciplines and as specialists on employee relations matters.
Position Overview
The HR Business Partner is responsible for providing strategic advice, guidance and support to management and staff in Pew’s domestic and international offices on human resources matters. The HR Business Partner supports the human resource needs of Pew’s operational departments and programmatic portfolios to ensure alignment of talent with goals and objectives in a respectful, inclusive and diverse workplace. This position is based in our Washington D.C. office and reports to the Project Director, HR Business Partnership. 


  • Establish and maintain trusted relationships with staff and management across the organization as the first point of contact in human resources.
  • Partner with management and staff of designated client departments to understand the team’s work and to provide HR support in alignment with the department’s goals and objectives.
  • Consult with leadership to provide strategic advice and guidance on workforce planning/organizational structure, inclusion and diversity, compensation, policies and procedures, employee relations, performance management and talent development.
  • Work closely with management and staff to help develop work relationships, build morale and increase engagement and retention.
  • Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations and develop appropriate resolution steps as needed.
  • Maintain in-depth knowledge of HR policies and legal requirements relative to employment in Pew-based locations.
  • Review and update policies as needed. Partner with legal affairs colleagues to reduce legal risks and ensure regulatory compliance.
  • Collaborate with HR areas of expertise in total rewards, talent management, talent acquisition and internal communications to provide excellent customer service.
  • Conduct new hire meetings and exit interviews, evaluate feedback and make recommendations for change and/or conduct further review if needed.
  • Participate in and lead projects to continuously evaluate and improve process, procedures and service delivery.
  • Review and analyze metrics with leadership and HR to develop solutions, action plans, programs and policies.
  • Other duties as assigned.


  • Bachelor’s degree in Human Resources or a related field or equivalent experience required, advanced degree preferred.
  • A minimum of eight years of related HR experience. Knowledge of and experience utilizing employee relations strategies and best practices.
  • Experience interpreting and facilitating the understanding of policies and procedures.  
  • Experience consulting with and advising senior staff and working successfully as a member of a team and individually to meet goals. 
  • Ability to assess complex situations and evaluate and recommend options for resolution.
  • Ability to work collaboratively and communicate effectively with all levels of staff and leadership and broad and diverse audiences. 
  • Demonstrated sound judgment and discretion in handling confidential information
  • Excellent team building, conflict resolution, group interaction and interpersonal skills.
  • Ability to manage multiple projects and initiatives simultaneously.
  • Experience conducting research, analyzing data, formulating recommendations/plans of action and representing ideas clearly and concisely, both verbally and in writing.
  • Experience working in a non-profit environment preferred.
  • Proficient in all Microsoft suite applications.
  • SPHR or PHR certification preferred.
Occasional travel to Pew’s Philadelphia office, conferences and meetings may be required.
Total Rewards
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.
The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law. 


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