Officer, Project Management Office

Location US-DC-Washington
Posted Date 4 months ago(2/10/2021 3:28 PM)
Job ID
The Pew Charitable Trusts


The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, DC, our U.S. and international staff find working at Pew personally and professionally rewarding.


Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our philanthropic mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven investments to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.

The Communications department supports leaders at all levels of the institution to promote project and campaign efforts, inform key audiences, and protect and advance Pew’s reputation. The department provides a comprehensive range of communications services for all programmatic and administrative units and Trusts-operated projects. Our in-house expertise includes: strategy and message development; editorial support; design and creative services; media event planning; digital and video production; and social media. The unit oversees all communications policies, guidelines, and processes in order to ensure production of the highest quality work and effectively steward Pew's resources.


Position Overview
The officer position is located in Washington, DC, and is a member of the project management team reporting to the senior manager, project management office. The successful candidate will provide project leadership and oversight, organizing colleagues in the communications department and coordinating with program staff to move high-profile projects from concept to completion, ensuring high-quality products and on-time deliverables. The officer will also manage requests for the translation of Pew content into multiple languages.


  • Develop and manage work plans and timelines for editorial, creative, digital, and multimedia products, focusing on institutional, cross-cutting, new and complex projects.
  • Develop and manage work plans and timelines for translation of content into multiple languages.
  • Manage an outside translation vendor, ensuring high quality and timely translations of both Word documents and designed PDFs into French, Spanish, Chinese and other languages. Upload documents to the vendor portal, answer questions, track progress, and maintain a glossary of Pew-approved terms. Reprioritize outsourced tasks as needed to accommodate deadline requests.
  • Secure scheduled feedback and approvals on all projects from communications and program teams.
  • Review and report progress, managing obstacles and project communication as well as documenting issues and changes.
  • Anticipate bottlenecks during high-production times and work closely with all relevant teams to manage expectations with stakeholders, propose solutions where needed, and help prioritize product delivery when necessary.
  • Help develop procedures and training designed to help digital and creative staff determine more quickly which projects need strategic discussion vs. swift implementation. This includes leading efforts to analyze past successes and challenges and working to advance processes that improve quality and efficiency.
  • Attend planning meetings and build relationships across departments.
  • Contribute to communications department tasks as well as broader Pew-wide projects and/or committees as needed.
  • Develop and maintain an informed awareness of relevant topics of interest.


  • Bachelor’s degree or equivalent experience required.
  • A minimum of eight years of professional experience with progressive responsibility for developing and managing communications projects.
  • Experience managing projects in an agency or nonprofit environment delivering content within editorial, multimedia, creative, and digital environments a plus.
  • Fluency in French, Spanish and other languages a plus.
  • Demonstrated time and project management skills, including an ability to meet multiple deadlines by identifying resources for projects and maintaining a high level of organization.
  • Ability to understand business needs and objectives and translate them into project requirements that inform cross-functional work plans.
  • Ability to work independently with limited supervision. Flexible with the ability to routinely juggle multiple competing priorities and work in teams of both support and senior staff to meet project goals.
  • Excellent oral communications, writing, editing and research skills and the ability to work individually and in groups.
  • Proven ability to frame and draft cogent written messages.
  • Strong strategic understanding of best practices for optimizing digital content and user experience and an interest in learning new technologies, techniques, and practices.
  • Proven experience with project and resource management software required. Experience with WorkFront (formerly AtTask) or similar platform strongly preferred.
  • Experience with content and workflow management systems, Adobe Creative Suite, HTML editors, and analytics platforms preferred.
  • Experience with inDesign preferred.

Minimal travel anticipated.


Total Rewards

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.

The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed